Frequently Asked Question(s)
1. Driving License Required
All customers must have a European driving license or a national driving license (credit card type/size with Latin characters), valid and held at least one (1) year.
2. Minimum Age
The minimum age to rent a car from Clio is 23 years old.
3. Visiting Greek Islands
Renters may ferry our cars to all Greek Islands for free with a pre-authorized permission. No additional documentation is required.
4. What is C.D.W. Full Insurance
CDW (Collision Damage Waiver) limits a renters’ liability for all kind of accidents committed by the renter to a maximum amount as agreed (deductible). The deductible ranges between € 400.00 and € 1,000.00 depending on the selected category. This means that if the customer has an accident and it is his fault, the maximum amount he will have to pay for that accident is the deductible.
(E.g.: An accident with damages of € 100.00, the customer will have to pay the amount of € 100.00.
An accident with damages of € 2,000.00, the customer will have to pay the amount of the deductible)
5. Receiving the Rental Car Upon Arrival at the Athens International Airport?
After exiting baggage claim and passing through Immigrations for passport control (only for customers arriving from outside of the Schengen zone), you will be exiting from one of the two terminals: Terminal A (Extra-Schengen) or Terminal B (Intra-Schengen) into the Arrivals hall. After exiting into the Arrivals hall look for one of our representatives who will be holding a sign with your name. The car will be parked right outside and for the paper work, it will not take us more than 5 minutes to fill in the documentation (It would be advised, to have handy the driving license and passport or ID of the drivers). Than after, you are free to start your journey in Greece!
6. No Credit Card Required for Customers not Holding Any
In case the customer is not holding any credit card in his possession, we offer our services in exchange of providing us a cash guaranty of € 500.00 for all small categories and up to € 1,000.00 for F, G and H categories. This guaranty will be required at the beginning of the rental and in addition to the rental cost. Upon the return of the vehicle, the guaranty amount will be returned in full after checking the car.
7. Change or Cancellation to the Reservation
Reservations can be changed or cancelled at any point before picking up the vehicle. If you have picked up the vehicle and wish to keep it longer you may update the reservation by informing us of the new return date by e-mail or a phone call. Any change to the reservation will affect the quoted rate.
8. Add Another Driver to my Rental Agreement
Additional drivers can be added provided that they meet the same renter requirements as the primary driver.